★★★★
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About this hotel
Welcome to the award-winning Holiday Inn Express & Suites - Waterloo/St. Jacobs, located in Southern Ontario, just steps from St. Jacobs Farmers Market, Antique Market, and the Factory Outlet Mall. We're just over an hour west of Toronto and a short drive from the Region of Waterloo International Airport (YKF). Our hotel is also conveniently close to RIM Park, the University of Waterloo, Wilfrid Laurier University, and Conestoga College. Traveling for business? Our tastefully appointed hotel offers a free corporate shuttle service Monday through Friday to major companies such as BlackBerry, Google, OpenText, NCR, Home Hardware, AGFA Healthcare, Manulife, and Sunlife. Join us for our Manager's Reception every Tuesday evening for complimentary appetizers and beverages. Our 100% smoke-free rooms feature a refrigerator, microwave, iron and ironing board, a 42-inch flat-panel TV, and an in-room safe. Each room includes a speakerphone with voicemail and free high-speed internet access. Guests can enjoy our year-round indoor saltwater pool and water play area. Our friendly staff is dedicated to making your stay relaxing and memorable.
- Wi-Fi
- Pool
- Restaurant
- Bar
- Fitness centre
- Accessible
Facilities and services
Facilities 23
- Wheelchair-accessible
- Car park (extra charge)
- 24-hour reception
- Check-in hour (00:00)
- Check-out hour (12:00)
- Late Check-out (extra charge)
- Wi-fi (extra charge)
- Car hire (extra charge)
- Airport Shuttle (extra charge)
- Room service (extra charge)
Show 13 more
- Laundry service (extra charge)
- Launderette (extra charge)
- Babysitting service (extra charge)
- 24-hour security (extra charge)
- Smoke detector
- Hotel safe (extra charge)
- Currency exchange facilities (extra charge)
- Lift access (extra charge)
- Shop (extra charge)
- Newspapers
- Luggage room (extra charge)
- Clothes dryer
- Towels and bed linen (extra charge)
Catering 3
- Bar (extra charge)
- Restaurant
- Smoking area (extra charge)
Entertainment & pools 2
- Indoor freshwater pool (1)
- TV lounge
Sports 4
- Fitness (extra charge)
- Golf (extra charge)
- Tennis (extra charge)
- Golf practice facility (extra charge)
Business 5
- Conference room
- Meeting room
- Printer
- Business centre
- Fax
Meals 1
- Breakfast
Good to know 1
- Non-smoking establishment
Rooms and suites
Room
Standard Room
Double room
1 King Standard Access
Suite
2 Queen Suite Sofa Bed
Suite
1 King Suite Sofa Bed
Double room
2 Queen Standard Access
Double room
1 King Standard
Suite
1 King Suite With Jetted Tub
Double room
2 Queen Standard
Suite
2 Queen Suite
Occupancy by room type
- Double roomup to 4 guests (max. 4 adults or max. 3 children)
- Double roomup to 2 guests (max. 2 adults or max. 1 children)
- Double room (single use)up to 2 guests (max. 1 adults or max. 1 children)
- Quadruple roomup to 6 guests (max. 4 adults or max. 3 children)
- Single roomup to 1 guests (max. 1 adults)
- Suiteup to 2 guests (max. 2 adults or max. 1 children)
- Twin roomup to 4 guests (max. 4 adults or max. 3 children)
Room types and occupancy come from the Hotelbeds catalogue and have not been confirmed by the hotel, so treat them as indicative. Ask the hotel for current rooms, bed layout and the number of guests.
Location and surroundings
14 Benjamin Rd, Waterloo ON N2V 2J9
The map comes from Google Maps. Your browser connects to Google only after you click the button.
Meals and features
Meal plans
Type of stay
Key facts
- Total number of rooms
- 103
- Number of floors (main building)
- 6
- Double rooms
- 68
- Suites
- 40
Hotel data: Hotelbeds, updated 14/09/2026.
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★★★